Sugati-CRM – revolutionising lifecycle management for the travel sector
Sugati-CRM is a complete travel framework offering truly integrated end-to-end experience management for all elements of your travel business – from finding and nurturing customers, through to managing suppliers, reservations, contracting and more.
The benefits of Sugati-CRM don’t stop there though. From pre-enquiry lead qualifying through the full enquiry management stage, Sugati offers you the chance to offer unparalleled customer experience and turn single transactions into a life-time relationship through integrated actions.
Behind the scenes, full itinerary and booking management tools allow you to manage every aspect of itinerary, contracting, billing and negotiations and customer communications. Reporting becomes simpler, helping you target resources, staff development time, budgets and more with more precision. Allowing you to focus on what matters –managing customer experience and growing your business.
All the tech you need to transform your business is now available in one neat package for the first time. Sugati-CRM brings together marketing, sales, supplier, contract and reporting management tools into a single tech solution.
We’ve used our years of experience in the travel trade – in all manner of roles – to develop the tool we know is needed to take the industry to the next level.
Sugati means Happy Destination. It sums up our ethos as a team and how we work. It’s a word that reflects our commitment to you, your customers and our partnerships.
Sugati-CRM is a unique tool, built on Salesforce’s powerful Lightning platform.